Water Service Installations
 Connections to the Municipal Water System are governed by Section 15.08 of the San José Municipal Code. Persons interested in a new water service from the San José Municipal Water System may apply for a service installation at 3025 Tuers Road, San José, CA 95121.
The applicant must submit site location drawings, and a description of the service requested, from which fees for service and service design may be developed. The applicant is responsible for construction cost, engineering and inspection costs, and all applicable fees.
Staff will prepare a cost estimate based on the information provided by the applicant, and the applicable Municipal Codes. The applicant will provide a deposit sufficient to cover the estimated cost to San José Municipal Water System. Once the deposit is received, design and construction of the new service can begin. If the actual cost of the service is below the estimated cost, the Municipal Water System will refund the difference. If the cost exceeds the estimate, a supplemental bill will be issued to applicant for the difference.
For more information contact Municipal Water System Engineering at (408) 277-3671. If there is already a service connection and meter at your location and you only need to set up an account, you can contact Customer Service at (408) 535-3500.
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